Meet The Team

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Valerie Delforge

Founder & International Business Strategy Consultant

With more than 30 years in the industry Valerie has unrivalled experienced across all aspects of running a successful business. Discover more.

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Amy Gordon

Director and Business Coach

Multi award-winning entrepreneur & salon owner, Amy knows exactly what it takes to run a successful business.  Discover more.

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Jonathan Back

Personnel & Leadership Coach

Personnel & Leadership Coach Jonathan is an HR specialist focussing on performance & disciplinary case management. Discover more.

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Terri Irvin

Retail and Mindset Coach

After more than two decades in the beauty industry, Terri provides the tools to takes retail sales through the roof. Discover more.

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Tiphaine Modeste

Business Coach in France

Business Coach extraordinaire, Tiphaine is the Director of our France-based partner company, E.S.B.E. Discover more.

Business Coaching for Spa, Salon & Clinic Owners

A hub of leading business coaches specialising in supporting spa, salon, and aesthetic business owners - from large corporations to independent owners.

 

We transform the lives of burnt-out leaders who need to re-evaluate their businesses, allowing themselves the freedom from the business they crave. In addition, we work to empower the teams behind the owners in all areas of the business by growing individual roles and developing a strong team culture.

 

We also offer support for those at the exciting early stages of creating a new business, from single room start-ups to multisite spas. We have the experience and expertise to take you through any stage in your business.

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Suzi Belton

Business Manager

With more than 15 years in the spa and salon industry, Suzi is responsible for our strategic marketing initiatives and planning.

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Melissa Mistry

Community Manager

Melissa brings her passion and experience in the industry to offer a wonderful support our clients and community.

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Pauli Wachowicz

Marketing and Social Manager

With her extensive experience across the full scope of marketing, Pauli translates business goals into the language of social media.

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Jess Kidd

Social Media Management

Passionate about the world of social media, Jess loves to bring a client's dream to life on Instagram and beyond.

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Emily Farrell

Coaching Support

Emily uses her experience in 5* FOH & Reception to support our coaching team in every aspect of on-site visits, to help create the strongest teams. 

You're In The Right Place If...

You're looking for a strategic, no-nonsense approach to strengthen your business for the long-term.

You want to develop a greater understanding of your business in order to reduce costs and increase your revenue.

You want to improve the performance of your staff members and develop your own skills as a leader.

You need to find a way to take a step back from the day-to-day operations in order to focus on the bigger picture.

Getting Started

Are you feeling unsure of where to start?

Need to chat through your needs to understand your next steps?

Simply need to offload?

Do you want to take the next step with your business but not quite sure how?

Want to know what tools will work for you?

Then we would  love to hear from you for a free informal chat:

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Call us on 0808 175 4572

What's on

Explore our calendar of upcoming Group Coaching Courses, Launches, Webinars and more.

 

Our Awards

Valerie is a fantastic mentor, she has a rare gift of bringing out the best in people whatever stage they are. In 3 months of working together, my business has blossomed.

- Precious Jason, CEO Etieno Skincare

Not only have our sales soared but our team has overcome their own barriers to selling and are now confident making recommendations to everyone.

- Melanie Philbin, Beauty Matters

Words are not enough to express my sincere gratitude to Valerie and her endless encouragement, advice and support on all things business.

- Sherrille Riley, Nails & Brows

Testimonials

Not sure where to start?
Find out more about how we work.

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Our Clients

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