Meet The Delforge Group®
Beauty Spa and Wellbeing Experts
International Business Strategy Consultant
Born and raised in France, Valerie moved to the UK in the early 1990s to continue working her way up the corporate ladder in the spa and beauty industry. Throughout her career Valerie has helped to establish some of the world's leading brands, and over a 25 year period developed an unrivalled skill-set across every aspect of running a successful business.
In her various roles Valerie quickly became an esteemed and renowned mentor and manager, with a natural flair for leadership, sharing knowledge and empowering team members. She also began to recognise a pattern in each business, noticing that Operations are the “the heart of any business”, but often the most neglected. This assertion formed the basis for her key focus on what is now known as ‘The Delforge 5’ - Valerie’s unique formula for success.
With her wealth of knowledge and expertise, coupled with her passion and extraordinary ability for coaching, Valerie went on to launch herself as a Business Strategy Consultant in 2013. Since then she has further established herself as an authority in the industry as a frequent leading Keynote Speaker, Awards Panelist and Conference Trainer, alongside her everyday work developing and training Salons, Spas and Beauty Businesses.
There is no business challenge Valerie hasn't faced and conquered. Her mission is to share everything she learned along the way in order to lead entrepreneurs, owners and CEOs on a path to success, creating tailored operational strategies and empowering them with the tools and techniques to take their business to the next level.
Through a unique combination of one-to-one coaching, training modules and seminars, The Delforge Group is here to help increase your revenue and boost performance with tailored tools and strategies. This website is the hub of all The Delforge Group® materials; explore our Blogposts, Youtube Channel, Digital Downloads, Business Audit, One-to-One Coaching, and even book in for a complimentary 15-minute consultation with Valerie herself to receive personalised guidance on what you need.
Meet The Team
Head Of Branding, Marketing & Digital
Laura Sarao specialises in Marketing, Branding & Digital Strategy in the beauty and wellbeing industry, and will help you ensure your marketing is a perfect reflection of your business vision. Discover our Marketing Services.
Head Of Client Support & Operations
Multi award-winning entrepreneur & salon owner, Amy Gordon knows exactly what it takes to run a successful beauty business. Amy is the main point of contact for all our clients and members, as well as Head of our PA Services.
Head Of International Retail Training
International Retail Trainer, Terri Irvin has spent more than two decades in the beauty industry and is known for taking salons' retail sales through the roof. Explore our Retail Training Programmes.