Boost Your Leadership
Welcome to Valerie Delforge’s Mini-Course on Leadership. This course is designed to complement her latest book:
I’d Rather Do It Myself, from Micromanagement to Leadership, which you can purchase HERE.
More than ever, as an owner, your Leadership will enormously impact the team and the business. We have seen unprecedented challenges since the pandemic, especially with the lack of recruitment and the rise of costs. Valerie believes that being aligned with who you are as an owner and revisiting your leadership will make you far more authentic and integral to your business, which will attract the right people, from staff to customers, to your business.
Why?​
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Because you will find all of the downloads mentioned in the book
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Because Valerie is passionate about Leadership as her role has always been about leading teams to success and she wants to share her knowledge
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But most importantly, after 10 years in consulting owners and managers, she has identified that Leadership is the key to success in economic situations such as that which the world is facing right now.
What’s included?
LIST OF DOWNLOADS:
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SCORE YOUR MICROMANAGEMENT TEST + ANSWERS
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6 LEADERSHIP STYLES: TEST AND ANSWERS
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BUSINESS ANALYSIS
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ORGANIGRAM
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ROLES IN THE SPA
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WHO DOES WHAT
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CUSTOMER JOURNEY ANALYSIS
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CUSTOMER JOURNEY FLOW CHART
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TO-DO LIST
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PLANNER
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IDEA OF GOOGLE CALENDAR
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TIME MANAGEMENT ARTICLE
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DELEGATION ARTICLE
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WEEKLY INDIVIDUAL EMPLOYEE REPORT
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DAILY WALKTHROUGH CHECKLIST
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MEETING AGENDA WITH OWNERS AND MANAGERS
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SIGNATURE RECRUITMENT PROCEDURE
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INDUCTION CHECKLIST
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TRAINING MATRIX
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PROBATION CHECKLIST
21. CREATE YOUR LEADERSHIP PLAN
22. LIST OF RECOMMENDED BOOKS
LIST OF VIDEOS:
PART 1: CRYSTAL CLEAR FOCUS
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REFOCUS AND REVISIT YOUR WHY
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IS THE BUSINESS SERVING YOU?
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WHAT ARE YOUR USP’s?
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CREATING SYSTEMS THAT SERVE YOU
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WHO AM I?
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HABITS DIE HARD
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YOUR CRYSTAL CLEAR FOCUS
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PART 2: MY YEAR AS A LEADER
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WHERE TO START?
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THE BENEFITS OF PLANNING AHEAD
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STRUCTURE OF YOUR YEAR, QUARTER, MONTH & WEEK
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CREATING SYSTEMS
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TIME MANAGEMENT
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DELEGATION
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COMMUNICATION
PART 3: YOUR LEADERSHIP PLAN THROUGH THE STAFF JOURNEY
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RECRUITMENT
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PROBATION
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ROUTINE
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FOLLOW-UPS
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DIFFICULTIES
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EMPOWER
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LOYALTY
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Have you downloaded our free guide?
How to Launch a New Brand, Product or Treatment
in a Salon or Clinic