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Online Retail Training Courses

Retail Culture

Retail Culture Online


By creating a retail culture within your business, you can unlock new revenue streams driven by cross-selling, up-selling and promoting customer loyalty. Our Retail Culture Online Programme is focused on creating an environment within your organisation which is fully optimised to encourage retail sales.


As an online programme, this training is available to all our clients across the world, and includes an initial discovery session, four one-hour group online training sessions, and a follow up session to discuss impact and further steps.


By implementing a retail mindset, you can ensure an improvement in sales figures, and long-term sustainability for your business.  

Beauty Salon Advice


Creating a Retail Culture within your business and a fully optimised, customer-centric environment to encourage retail sales. Our successful training methods are focused towards changing the mindset of the team and empower managers to drive them to success.

Salon Advice


- 30 mins with Terri & Owner

- Questionnaire for each of the team           members

- 4 x 90-minute online group training          sessions

- 30 min follow-up with Terri & Owner

- Final questionnaire for each of the            team members

- 45 days free access to Inside Chat

Salon Coach Valerie Delforge

Who's it for?

From hairdressers to therapists as well as reception and other key members of the team. This training focuses teams on optimising sales with various types of clients.

SPA Consultancy Services


Guided workbooks will be sent to your business prior to the training and the owner/manager will receive our much acclaimed ‘Tool Productivity Toolkit’

SPA Coaches

How Do I Sign Up?

As we pride ourselves in offering a truly personalised experience, the first step is to book a free, no-obligation 30-minute consultation with us here. Once we've discussed your requirements, we will send you all the information you need to purchase your perfect programme and how to get started. 

Service Salon Group

The Result

An efficient and confident team of sales experts that can convert any customer into a sale. Upselling and cross-selling become ingrained in your retail culture; your retail sales have never been stronger.

Retail Culture Online


Change the way your team feels about retail sales forever

The Details

Approx. Time To Complete Programme - 4 Weeks

Total Coaching - 6 Hours (split into 4 sessions)

For Pricing Information Please Book a Consultation 

Other questions? Visit our FAQ page

“The culture, norms and practices of a workplace
has a huge impact on its success.”

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at Reception Level

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Unsure what's best for your business?


Watch Our Free Webinar!

Setting Your Target 

In our free webinar, you will gain a better understanding of how to navigate the complexities of managing your targets, your team, and your business. Also comes with a free download!

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