Retail Culture Online
By creating a retail culture within your business, you can unlock new revenue streams driven by cross-selling, up-selling and promoting customer loyalty. Our Retail Culture Online Programme is focused on creating an environment within your organisation which is fully optimised to encourage retail sales.
As an online programme, this training is available to all our clients across the world, and includes an initial discovery session, four one-hour group online training sessions, and a follow up session to discuss impact and further steps.
By implementing a retail mindset, you can ensure an improvement in sales figures, and long-term sustainability for your business.
Creating a Retail Culture within your business and a fully optimised, customer-centric environment to encourage retail sales. Our successful training methods are focused towards changing the mindset of the team and empower managers to drive them to success.
- 30 mins with Terri & Owner
- Questionnaire for each of the team members
- 4 x 90-minute online group training sessions
- 30 min follow-up with Terri & Owner
- Final questionnaire for each of the team members
- 45 days free access to Inside Chat
Who's it for?
From hairdressers to therapists as well as reception and other key members of the team. This training focuses teams on optimising sales with various types of clients.
Guided workbooks will be sent to your business prior to the training and the owner/manager will receive our much acclaimed ‘Tool Productivity Toolkit’
How Do I Sign Up?
As we pride ourselves in offering a truly personalised experience, the first step is to book a free, no-obligation 30-minute consultation with us here. Once we've discussed your requirements, we will send you all the information you need to purchase your perfect programme and how to get started.
An efficient and confident team of sales experts that can convert any customer into a sale. Upselling and cross-selling become ingrained in your retail culture; your retail sales have never been stronger.
“The culture, norms and practices of a workplace
has a huge impact on its success.”
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