Success Stories

Explore our past and present clients

Sherrille Riley Beauty Edit Mayfair Vale

Words are not enough to express my sincere gratitude to Valerie and her endless encouragement, advice and support on all things business. She has helped me to become clear with my business objectives, my operational procedures, and helped identify ways to increase our revenues. Since seeking her guidance, we have grown as a team, our revenue has increased over 30% and our future plans are clearer than ever. Her guidance is powerful, but with a lightness of fun. Me and my team are very much looking forward to working with her for a long time.

- Sherrille Riley, CEO Beauty Edit Mayfair

Valerie is an asset to any business. A wealth of knowledge from spa management, operations and training to retail environments and sales driving, any business who has the pleasure to work with Valerie will see impressive results. 

- Chris Lok, L’Occitane Regional Manager

Working with Valerie at any opportunity is a privilege, and I would highly recommend her to any business or individual who is looking for assistance to develop, grown and achieve their goals. 

- Katherine Connolly, CEO Anne Semonin

Meeting Valerie was a defining moment in my professional career. Her knowledge, insight and integrity is second to none. She delivers exactly as promised and guides Business Owners to increase the bottom line.

⁃ Tamsin Noyes, Spa Director at Spa Verta

 From early supporter of Treatwell to helping us develop the AcademyValerie has been a pleasure to work with. She has tremendous knowledge of the industry and has an ability to connect and communicate with people in a way that is rare. 

- Lopo Champalimaud - Co-founder and CEO Treatwell

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I left with strategies that will be implemented into my mobile therapy business to better myself and stand out from the rest. Thank you Valerie.

- Lisa Marie Farag - Beauty By Lisa

Thank you for your inspiration. Things that I needed to be reminded of, as even though I was trained by you in the days of working with Clarins, you always had that punch for business and I will treasure these vital points. 

- Jane Ashton - Mobile Therapist

Valerie is an asset to any business requiring a commercially forward-thinking senior manager. A true team player, Valerie has proven effectiveness in managing large and diverse teams: coaching and developing those individuals to deliver measurable and achievable results in a range of businesses. A wealth of knowledge from spa management, operations and training to retail environments and sales driving, any business who has the pleasure to work with Valerie will see impressive results.

- Chris Lok - L’Occitane Regional Manager

I have had the pleasure of knowing Valerie for many years now. Not only is Valerie proficient in the commercial development and operations of the spa industry she is also an outstanding mentor. Valerie is a real example of a great business coach as she knows and understands what the business needs are from a commercial viewpoint.

- Katherine Connolly - CEO Anne Semonin

We actually fell across Valerie via one of her online articles and felt compelled to reach out to her with the issues our business was facing. Her no nonsense, straight speaking answers spoke volumes. We were just about ready to go when COVID-19 hit! 


Despite the uncertainty of the lock-down, we felt that investing in a Business Audit with Valerie would be worthwhile, especially since we had the luxury of taking a step back to working on rather than in the business. Yes, we were very nervous at spending money with no revenue stream. 


Valerie not only didn't disappoint, but exceeded our expectations. There aren't any areas of the business which haven't been put under the microscope; dissected, reviewed and analysed.  Ensuring we'll re-open our doors slicker, more efficient, more productive with a streamlined service offering in-line with increasing the profit lines and improving our efficiency and productivity. 


Personality is so important to us too, so working with someone we resonated with was crucial. Valerie is not just super professional but delivers her advice with humour, passion, caring and above all else, complete professionalism. 


Now the Business Audit has been completed we see Valerie as a valuable asset and will absolutely continue to work with her going forward. We can't wait for the nest 'chapter'


Thank you Valerie, you've been amazing to work with and you are our shining STAR!

- Carla & Sarah from the Bodhi Tree Spa