A Managers Relationship with Their Staff
As managers, we tend to discuss in great detail the many different aspects and responsibilities of our job. What we don't tend to discuss...
top of page
Search
- 2 min
MICRO-MANAGEMENT & I
Many connections were surprised that I wrote a book on Micromanagement and were expecting a book on “how to run a salon/business and make...
- 2 min
Client Complaints
In a world of Google reviews and Yelp reviews to name just a few, whether a client is happy or not, you will hear about. We all love when...
- 2 min
Retail - Thinking Outside The Box
This month I caught up with Laura Sarao from Wild for Dogs www.wildfordogs.co.uk and what a pleasure it was. Laura was once part of our...
- 2 min
Delegation Through The Eyes of a Manager
If you’re anything like me, asking someone else in the salon to do any tasks was not in my nature. If I had to show you, give you...
- 3 min
A Day In The Life Of Time Management From A Manager's Perspective
We love our jobs, we love the industry we work in. I mean, you must in order to do the job of salon manager. In order to handle the day...
- 2 min
Imposter Syndrome
Noun: the persistent inability to believe that one's success is deserved or has been legitimately achieved as a result of one's own...
- 3 min
The Emotional Side Of The Business
In my eyes, nurturing the emotional side of the business becomes crucial in growing your Leadership skills and developing your ability to...
- 3 min
Winging it only gets us so far…
I have definitely been guilty of winging it in the early days in my business, working from one month to the next and breathing a sigh of...
- 2 min
Why Structure Is A Key Aspect of Your Business That Will Empower You.
I’ve been talking a lot about empowerment recently as we face a difficult period since the pandemic started and the same few scenarios...
- 2 min
“Reception is Dead Money”
We often speak to salon owners who believe that reception is simply an extra cost that never brings revenue, so what is the point of...
- 3 min
How can I make my staff feel valued?
Recognising an employee's achievement is always a good idea; however, the pandemic has made the way we value them more challenging as...
- 2 min
When Our Minds Are Flooded
"Procrastination is the habit of delaying an important task, usually by focusing on less urgent, more enjoyable, and easier activities...
- 3 min
What is it like to attend a business retreat?
Last year I co-hosted a business retreat with Tiphaine from Expertise Spa Bien-être for the first time. We loved the experience, so I...
- 2 min
Less Is More
What does this even mean? We hear this saying used in many scenarios in life, however It resonates with me wholeheartedly when being the...
- 4 min
Are You Ready For 2023?
Are you ready for Christmas? It's been a challenging year and continues to be with everything that is going on, and unless you have been...
- 2 min
Why is letting go so hard?
It's our baby, our life's work, we are the best at what we do, and we don't want to let go of that. Maybe for fear of what will happen if...
- 3 min
Why create a strategy?
I firmly believe that having a strategy behind your business is the only way to build solid foundations and achieve the growth you desire...
- 3 min
Working Can Be An Addiction
When you are a business owner, it can be tough to switch off and have a proper break without worrying about the ins and outs of the...
- 2 min
Getting away from the Daily Grind
Wow how to get out of the daily grind…..I remember asking myself this many times when I owned my Skin & Beauty Clinic. We get stuck in...
bottom of page