I am obsessed with Stock Management, I believe it’s the only way to grow your business  however, it might not always feel like a...

Meet Lois Williamson, the owner of Si Belle Beauty in Essex. Lois has quickly built a renowned beauty brand, emphasizing natural beauty...

Meet Kerrie Pullen, the driving force behind the thriving Editions Hair & Beauty salon in South Cave, East Yorkshire. Kerrie reached out...

I find that the only constant we have in business is change and to accept that and the importance of leadership is crucial in order for...

Valerie and I continually aim to develop our offering at The Delforge Group and strive to keep up with the ever-changing industry and the...

I recently had the pleasure of meeting Nicholas Pratt from VOCA , a company that has created a system that simplifies inbound lead and...

It’s been a while since we wanted to launch the mystery shop campaign, we do enough of them and every member/client who experiences the...

It’s already halfway through the year, I mean, am I getting old or time is flying by? Ok, yes perhaps a bit of both! We love to talk...

We talk a lot about the culture of salons.  Whether you are working in a more formal establishment with a strict schedule and guidelines...

It’s nothing new hearing The Delforge Group talk about how key the structure of a business is as to its success and the fluidity in the way

Over the last year, we have seen the gap widen with salon owners either thriving or struggling salons. This gap has deepened we believe...

Mindset affects outcome, energy breeds energy…. This is a saying I use myself in everyday life and I truly believe it. I try every day to...

The beauty industry is forever evolving. New things are continuously introduced to us. In addition, new things are being introduced to...

This is not a new subject, I have written about before, but it has never rang so true with the looming staff costs rising yet again. It’s...

Our to-do list never gets smaller, it only grows, so how do you balance your work life and personal life? Everytime I see an article on...

Last-minute changes can have a negative effect on a team, and the impact often depends on various factors such as the nature of the...

I love January, a time to recenter and prep for the strategy you have built, it’s a time of ensuring that everything runs smoothly. Part...

I have always been fascinated by Leadership and the soft skills to master so you can keep motivating yourself and inspiring everyone...

As managers, we tend to discuss in great detail the many different aspects and responsibilities of our job. What we don't tend to discuss...

Many connections were surprised that I wrote a book on Micromanagement and were expecting a book on “how to run a salon/business and make...