Spa Operating Procedures

Your SOPs form the foundations of a smooth-running operation, ensuring that every area of the business has been considered and optimised. They are the go-to guide for every member of your business. 

To make the overwhelming job of creating this lengthy document much easier, use our Delforge Group® SOP Hub to download the sections you need support with.

These templates provide you with a comprehensive outline of all the elements you need to consider, and simply need adjusting to your specific requirements. 

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Spa Operating Procedures

Explore the various SOP sections below

Part 1: Your Business

Define who you are as a business and what your mission statement is. This is crucial to ensure you know where you're going, and the rest of your team do too.

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Part 2: Business Operation

From Opening & Closing to Stock Procedure, this section covers all of the day to day runnings of your business.

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Part 3: HR

Your team is the most valuable asset your business has. Having the correct HR measures in place is crucial to their performance, staff retention, and your overall success.

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Part 4: Team

All the procedures required for the smooth running of your reception area, as well as the training requirements of your service providers.

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Part 5: Health & Safety

Ensuring that your team is fully trained and following rigorous hygiene procedures is crucial to ensure their safety and the safety of your clients.

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Parts 1- 5

Includes every section, download, template and policy you will need to create an extensive and thorough SOP manual to set your business up for success.

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