top of page

Group Coaching Live For Retail

An immersive 4-week Group Coaching Course with International Trainer Terri Irvin

Retail Group Coaching Live With Terri Irvin

Do you have any staff members who are not delivering when it comes to retail sales?


Or maybe you simply know you're missing an opportunity to increase your retail revenue? 


At The Delforge Group we know retail to be one of the greatest untapped resources for driving revenue, customer loyalty and cross-selling in almost every spa and salon business.


Our 4-week Group Coaching Courses with International Trainer Terri Irvin work to help you capitalise on that, transforming your team's retail sales performance to ensure targets are consistently met with a positive attitude towards retailing.


Ultimately we want your team to see selling as an enjoyable part of their role, and this popular course will do just that. Scroll down to see exactly what we'll cover, and the next start dates.

Terri Irvin Spa Salon Beauty Retail Trainer.jpeg

International Retail Trainer Terri Irvin

Recruitment Experts Beauty Salon Industry UK

Next Course Dates

Starts 5th January 2022

Weekly Coaching Schedule:

5th January: 10am-11:30am

12th January: 10am-11:30am

19th January: 10am-11:30am

26th January: 10am-11:30am

Spaces Available


Only £195pp +vat (Members pay £165pp +vat)


Starts 6th July 2022

Weekly Coaching Schedule:

6th July: 10am-11:30am

13th July: 10am-11:30am

20th July: 10am-11:30am

27th July: 10am-11:30am

Spaces Available


Only £195pp +vat (Members pay £165pp +vat)

Starts 6th April 2022

Weekly Coaching Schedule:

6th April: 10am-11:30am

13th April: 10am-11:30am

20th April: 10am-11:30am

27th April: 10am-11:30am

Spaces Available


Only £195pp +vat (Members pay £165pp +vat)

Starts 5th October 2022

Weekly Coaching Schedule:

5th October: 10am-11:30am

12th October: 10am-11:30am

19th October: 10am-11:30am

26th October: 10am-11:30am

Spaces Available


Only £195pp +vat (Members pay £165pp +vat)

Fully Booked
Retail Start Dates
Businesswoman with Mask

What We Cover

The course will comprise a 90-minute Live Online Coaching Session every week. 4 sessions in total. Below are the topics covered:

  • Understanding the importance of retail in the business

  • Defining the Customer Journey and the role retail plays in it

  • Changing your mindset when it comes to selling

  • Adapting different approaches for different customers

  • How to deliver a powerful consultation to set you up for selling

Recruitment Experts Beauty Salon Industry UK


Is the coaching live or pre-recorded?

All of the retail coaching sessions are LIVE. The training sessions are not recorded, so it's really important for delegates from your team to attend these sessions at scheduled time to avoid disappointment and fully benefit from the course.

I am scared of retail, is this for me?

With Terri's experience in dealing with all abilities, we are positive you won't be scared anymore; she will completely change your mindset, and show you how to enjoy selling instead of dread it!

Will I receive a certification?

There is a certificate of attendance. The knowledge and skills you will gain comes from Experts who have years of experience in the industry.

Are there a lot exercises?

There are enough exercises to keep you engaged and focused on the key learnings - but they are all fun! We understand you will likely be juggling this alongside your job, so we make sure it is manageable within your schedule.

Is there an exam or test?

There are quizzes and questionnaires throughout to make sure you are registering the key information, but nothing too overwhelming and you won't be graded. Our goal is to motivate and empower you with new skills and expertise.

Enquire Now

Keen to find out more and discuss costs? Send an email to, call us on 0808 1754572 or book your free discovery call here.

bottom of page