Delforge Method Programmes
Owners without Teams
We have developed a series of tailored programmes dedicated to business owners without teams who require expert guidance through a combination of online learning modules and our signature 1-1 coaching. This combination gives you a truly personal experience throughout the process. After years of coaching salon and spa owners, we know this combination is the fastest route to success.
As an owner, this programme will provide you with top-level management skills and an opportunity to learn the full range of qualities you need to be a successful leader, particularly useful if you are looking to take the next step in your business and recruit a team.
The Optimum Business Model for Owners without Teams Programme is created to enable owners working alone to structure their business, review and put in place operational processes and refine existing systems.
Working on your own has many benefits, however it can also make it difficult to analyse your business from a position of impartiality and understand the areas that require attention in order to achieve growth. We offer a fresh perspective based on years of experience.
Often underestimated, Reception is one of the key roles in every business. Being the first and last impression on the customer is undoubtedly an area you need to get right every time. Consistency is key here.
Success is all about sales, and Reception is your power tool, your secret weapon. This programme focuses on the customer journey, bringing your reception team to an elite level of service, and sales.
By creating a retail culture within your business, you can unlock new revenue streams driven by cross-selling, up-selling and promoting customer loyalty. This is focused on creating an environment which is fully optimised to encourage retail sales.
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10 Business Mistakes That Hurt Your Bottom Line