Delforge Method Programmes
Owners with Teams
Programmes for business owners with teams who crave structure and guidance. Our programmes combine online training and our signature 1-1 coaching. This combination gives you a truly personal experience and bespoke guidance throughout the process. After years of coaching salon and spa owners, we believe this combination is the fastest route to success. We understand it’s never a case of ‘one size fits all’; therefore our approach is very much focused on your current situation and the needs of your business.
By creating a retail culture within your business, you can unlock new revenue streams driven by cross-selling, up-selling and promoting customer loyalty. This is focused on creating an environment which is fully optimised to encourage retail sales.
Often underestimated, Reception is one of the key roles in every business. Being the first and last impression on the customer is undoubtedly an area you need to get right every time. Consistency is key here.
Success is all about sales, and Reception is your power tool, your secret weapon. This programme focuses on the customer journey, bringing your reception team to an elite level of service, and sales.
Creating and fostering an outstanding retail culture in the spa and salon industries can make a business stand head and shoulders above the rest, and guarantee success on a long-term basis.
Managing a team is challenging. As a manager or owner, this programme will provide you with top level management skills and an opportunity to learn the full range of qualities you need to be a successful leader.
This programme is created for owners who feel their business is lacking structure, operational processes, or have identified a need to refine their existing systems; providing guidance and insights for owners struggling with leadership and team management.
Our Financial Analysis Programme is tailored for anyone feeling lost or wanting clarity in their business. We focus on finding a way for you to move forward with conviction, giving you long-term solutions with clear steps to accomplishing your goals.
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10 Business Mistakes That Hurt Your Bottom Line