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How We Work

Getting the most out of The Delforge Group® Resources
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How We Work

In order to get the most out of the wealth of resources available, we recommend to start off with a complimentary 15-minute consultation. 

From there we will be able to advise the best course of action for you and your unique business needs.

If however you'd prefer to have a look around, you can explore our wealth of services below. We offer supported services with Valerie and her hand-selected team of experts, OR online independent training resources.

Explore the various options below or book your consultation.


We offer a variety of coaching and mentoring options that give you direct access and support from Valerie Delforge:

  • Business Audit:
    Transform your business with this in-depth analysis with Valerie. Includes a 12-month Strategy for Success and 1-2-1 coaching. Read more

  • Memberships:
    Limited spaces are available on our membership coaching programme which gives you consistent 1-2-1 support with Valerie, guiding you on making a success of your business. Includes bonuses and rewards. Read more


  • Group Coaching:
    Every month one of our Delforge Experts hosts an immersive Group Coaching Course, covering Retail, Reception and Management.  The perfect way to up-skill and train your team for minimal cost and maximum reward.

  • Mentoring: 
    Remote 1-2-1 support with Valerie can be purchased in bundles and redeemed at whatever pace suits you and your needs. Read more

  • Retail Training:

Create a Retail Culture in your business, where everything has been fully optimised to encourage retail sales. Training with Valerie Delforge and Retail Expert Terri Irvin. Read more

  • PA Services:
    Outsource the day-to-day tasks that are slowing you down to an expert PA, only pay for the time you use. Read more

  • Marketing and Branding:

A crucial step for every business is to create a brand, personality, website and marketing strategy that keeps your customers coming back for more. Read more

  • HR & Personnel:

Often the most daunting aspect of running a business is HR and personnel management and knowing the correct steps to follow. Read more

STILL UNSURE? Book a 15-minute consultation to discuss options:


Our online modules and resources are designed to give you access to a wealth of information from the comfort of your own home or office - wherever you are in the world.

  • Online Training Modules:
    Expand your knowledge, hone your skills, and grow your business at your own pace by exploring our in-depth online courses and webinars. Read more

  • Spa Operating Procedures:
    Your SOPs form the foundations of a smooth-running operation. Use our SOP Hub to download the sections you need support with Read more

  • Digital Downloads:
    Explore our collection of downloadable templates and worksheets that will help you to bring ​structure and strategy to your business. Read more

STILL UNSURE? Book a 15-minute consultation to discuss options:


I left with strategies that will be implemented into my mobile therapy business to better myself and stand out from the rest. Thank you Valerie.

- Lisa Marie Farag - Beauty By Lisa

Thank you for your inspiration. Things that I needed to be reminded of, as even though I was trained by you in the days of working with Clarins, you always had that punch for business and I will treasure these vital points. 

- Jane Ashton - Mobile Therapist

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