top of page
I'd Rather Do It Myself - The new book by Valerie Delforge | Buy It Now on Amazon!
Search
“Reception is Dead Money”
We often speak to salon owners who believe that reception is simply an extra cost that never brings revenue, so what is the point of...
2 min read
How can I make my staff feel valued?
Recognising an employee's achievement is always a good idea; however, the pandemic has made the way we value them more challenging as...
3 min read
When Our Minds Are Flooded
"Procrastination is the habit of delaying an important task, usually by focusing on less urgent, more enjoyable, and easier activities...
2 min read
What is it like to attend a business retreat?
Last year I co-hosted a business retreat with Tiphaine from Expertise Spa Bien-être for the first time. We loved the experience, so I...
3 min read
Less Is More
What does this even mean? We hear this saying used in many scenarios in life, however It resonates with me wholeheartedly when being the...
2 min read
Are You Ready For 2023?
Are you ready for Christmas? It's been a challenging year and continues to be with everything that is going on, and unless you have been...
4 min read
Why is letting go so hard?
It's our baby, our life's work, we are the best at what we do, and we don't want to let go of that. Maybe for fear of what will happen if...
2 min read
Why create a strategy?
I firmly believe that having a strategy behind your business is the only way to build solid foundations and achieve the growth you desire...
3 min read
Working Can Be An Addiction
When you are a business owner, it can be tough to switch off and have a proper break without worrying about the ins and outs of the...
3 min read
Getting away from the Daily Grind
Wow how to get out of the daily grind…..I remember asking myself this many times when I owned my Skin & Beauty Clinic. We get stuck in...
2 min read
Member's Spotlight: Bodhi Tree Spa
In this month's Members Spotlight we leave the hustle and bustle of central London for the quiet countryside of Chalfont St Peter village...
3 min read
The power of understanding leadership
I always say I fell into owning my own business as I am sure most people in my position have also done and it’s what I hear time and time...
2 min read
The 10 Rules of Rota Creation
The creation of a rota can be difficult as you not only have to consider your customer’s needs but also ensure your employees are...
5 min read
The sale of Amy Gordon Skin clinic and beauty boutique
Wow what a journey! What a fabulous 13 years in the making Amy Gordon has been, it has gone through 3 rebrands and changed from a lash...
4 min read
Member's Spotlight: Aquavie Boutique Spa
In this month's Members Spotlight east meets west at the foot of Tonbridge Castle. We introduce you to the award winning Aquavie Boutique...
3 min read
Member's Spotlight: Serenity Health & Beauty
For this month's Members Spotlight we travel to picturesque Poynton in Cheshire, to showcase Serenity Health & Beauty and its owner...
3 min read
Top tips on how to conduct staff appraisals
Although a good manager will meet with their staff far more regularly than once a year, the formal staff appraisal is an important part...
2 min read
Member's Spotlight: Huckle The Barber
In this month's Members Spotlight we present you something a bit different to our usual spa and beauty salons, in the form of Huckle The...
3 min read
We are all Leaders…
As I've recently finished putting together the Leadership course, and having found time for a little break lately, I have had time to...
4 min read
Member's Spotlight: Essential Beauty & Skin Experts
For this month’s Members Spotlight join us for a Q&A with delightful Gabriella Chamberlain; beauty & skincare expert and owner of the...
2 min read
Free Download!
Daily Walkthrough Checklist
Keep your daily checks quick and effective, and your business operations smooth and consistent, with our latest download.
Available for free now!
bottom of page