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I'd Rather Do It Myself - The new book by Valerie Delforge | Buy It Now on Amazon!
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Why is letting go so hard?
It's our baby, our life's work, we are the best at what we do, and we don't want to let go of that. Maybe for fear of what will happen if...
2 min read
Why create a strategy?
I firmly believe that having a strategy behind your business is the only way to build solid foundations and achieve the growth you desire...
3 min read
Working Can Be An Addiction
When you are a business owner, it can be tough to switch off and have a proper break without worrying about the ins and outs of the...
3 min read
Getting away from the Daily Grind
Wow how to get out of the daily grind…..I remember asking myself this many times when I owned my Skin & Beauty Clinic. We get stuck in...
2 min read
Member's Spotlight: Bodhi Tree Spa
In this month's Members Spotlight we leave the hustle and bustle of central London for the quiet countryside of Chalfont St Peter village...
3 min read
The power of understanding leadership
I always say I fell into owning my own business as I am sure most people in my position have also done and it’s what I hear time and time...
2 min read
The 10 Rules of Rota Creation
The creation of a rota can be difficult as you not only have to consider your customer’s needs but also ensure your employees are...
5 min read
The sale of Amy Gordon Skin clinic and beauty boutique
Wow what a journey! What a fabulous 13 years in the making Amy Gordon has been, it has gone through 3 rebrands and changed from a lash...
4 min read
Member's Spotlight: Aquavie Boutique Spa
In this month's Members Spotlight east meets west at the foot of Tonbridge Castle. We introduce you to the award winning Aquavie Boutique...
3 min read
Member's Spotlight: Serenity Health & Beauty
For this month's Members Spotlight we travel to picturesque Poynton in Cheshire, to showcase Serenity Health & Beauty and its owner...
3 min read
Top tips on how to conduct staff appraisals
Although a good manager will meet with their staff far more regularly than once a year, the formal staff appraisal is an important part...
2 min read
Member's Spotlight: Huckle The Barber
In this month's Members Spotlight we present you something a bit different to our usual spa and beauty salons, in the form of Huckle The...
3 min read
We are all Leaders…
As I've recently finished putting together the Leadership course, and having found time for a little break lately, I have had time to...
4 min read
Member's Spotlight: Essential Beauty & Skin Experts
For this month’s Members Spotlight join us for a Q&A with delightful Gabriella Chamberlain; beauty & skincare expert and owner of the...
2 min read
Staff Contracts – Setting You Up for Success in 2022
Hey everyone, For those of you that have worked with me in the past, there’s a danger of me sounding repetitive here, but as we've...
2 min read
Why do I need a Business Audit?
More often than not when running a business it's the things we don’t know we need that we need. Often heading blindly through, hoping for...
2 min read
Member's Spotlight: Innovations Advanced Skincare & Beauty
In this month's Member's Spotlight we celebrate Jolene Rees and her award winning clinic; Innovations Advanced Skincare & Beauty based in...
2 min read
How to create a Retail Culture in your Spa or Salon
Introducing you to the Retail 360° in Spas and Salons© When I talk about Retail sales with Spas and Salons Managers/Owners, the...
4 min read
Futureproof your business
October 2021 has been the month of reconnection and meeting with people that not only warmed my heart but also made me reflect on the...
5 min read
Sit back, relax and enjoy the flight
I had the most amazing pleasure of training a 4 salon team recently in Ireland. It was great to be home and I enjoyed all the pleasures...
2 min read
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Daily Walkthrough Checklist
Keep your daily checks quick and effective, and your business operations smooth and consistent, with our latest download.
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