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I'd Rather Do It Myself - The new book by Valerie Delforge | Buy It Now on Amazon!
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Finding Balance as a Manager
Our to-do list never gets smaller, it only grows, so how do you balance your work life and personal life? Everytime I see an article on...
2 min read
How Last Minute Changes Can Affect The Team
Last-minute changes can have a negative effect on a team, and the impact often depends on various factors such as the nature of the...
2 min read
Leadership In 2024
I love January, a time to recenter and prep for the strategy you have built, it’s a time of ensuring that everything runs smoothly. Part...
2 min read
Boost Your Leadership
I have always been fascinated by Leadership and the soft skills to master so you can keep motivating yourself and inspiring everyone...
2 min read
A Managers Relationship with Their Staff
As managers, we tend to discuss in great detail the many different aspects and responsibilities of our job. What we don't tend to discuss...
2 min read
MICRO-MANAGEMENT & I
Many connections were surprised that I wrote a book on Micromanagement and were expecting a book on “how to run a salon/business and make...
2 min read
Client Complaints
In a world of Google reviews and Yelp reviews to name just a few, whether a client is happy or not, you will hear about. We all love when...
2 min read
Retail - Thinking Outside The Box
This month I caught up with Laura Sarao from Wild for Dogs www.wildfordogs.co.uk and what a pleasure it was. Laura was once part of our...
2 min read
Delegation Through The Eyes of a Manager
If you’re anything like me, asking someone else in the salon to do any tasks was not in my nature. If I had to show you, give you...
2 min read
A Day In The Life Of Time Management From A Manager's Perspective
We love our jobs, we love the industry we work in. I mean, you must in order to do the job of salon manager. In order to handle the day...
3 min read
Imposter Syndrome
Noun: the persistent inability to believe that one's success is deserved or has been legitimately achieved as a result of one's own...
2 min read
The Emotional Side Of The Business
In my eyes, nurturing the emotional side of the business becomes crucial in growing your Leadership skills and developing your ability to...
3 min read
Winging it only gets us so far…
I have definitely been guilty of winging it in the early days in my business, working from one month to the next and breathing a sigh of...
3 min read
Why Structure Is A Key Aspect of Your Business That Will Empower You.
I’ve been talking a lot about empowerment recently as we face a difficult period since the pandemic started and the same few scenarios...
2 min read
“Reception is Dead Money”
We often speak to salon owners who believe that reception is simply an extra cost that never brings revenue, so what is the point of...
2 min read
How can I make my staff feel valued?
Recognising an employee's achievement is always a good idea; however, the pandemic has made the way we value them more challenging as...
3 min read
When Our Minds Are Flooded
"Procrastination is the habit of delaying an important task, usually by focusing on less urgent, more enjoyable, and easier activities...
2 min read
What is it like to attend a business retreat?
Last year I co-hosted a business retreat with Tiphaine from Expertise Spa Bien-être for the first time. We loved the experience, so I...
3 min read
Less Is More
What does this even mean? We hear this saying used in many scenarios in life, however It resonates with me wholeheartedly when being the...
2 min read
Are You Ready For 2023?
Are you ready for Christmas? It's been a challenging year and continues to be with everything that is going on, and unless you have been...
4 min read
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