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I'd Rather Do It Myself - The new book by Valerie Delforge | Buy It Now on Amazon!
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It's the vibe that survives
We talk a lot about the culture of salons. Whether you are working in a more formal establishment with a strict schedule and guidelines...
2 min read
Structure Structure Structure
It’s nothing new hearing The Delforge Group talk about how key the structure of a business is as to its success and the fluidity in the way
3 min read
Are you Thriving or Struggling?
Over the last year, we have seen the gap widen with salon owners either thriving or struggling salons. This gap has deepened we believe...
3 min read
It All Comes Down To Mindset
Mindset affects outcome, energy breeds energy…. This is a saying I use myself in everyday life and I truly believe it. I try every day to...
3 min read
Continuing Education
The beauty industry is forever evolving. New things are continuously introduced to us. In addition, new things are being introduced to...
2 min read
Stop With Under-performers, You Can't Afford Them Anymore
This is not a new subject, I have written about before, but it has never rang so true with the looming staff costs rising yet again. It’s...
2 min read
Finding Balance as a Manager     Â
Our to-do list never gets smaller, it only grows, so how do you balance your work life and personal life? Everytime I see an article on...
2 min read
How Last Minute Changes Can Affect The Team
Last-minute changes can have a negative effect on a team, and the impact often depends on various factors such as the nature of the...
2 min read
Leadership In 2024
I love January, a time to recenter and prep for the strategy you have built, it’s a time of ensuring that everything runs smoothly. Part...
2 min read
Boost Your Leadership
I have always been fascinated by Leadership and the soft skills to master so you can keep motivating yourself and inspiring everyone...
2 min read
A Managers Relationship with Their Staff
As managers, we tend to discuss in great detail the many different aspects and responsibilities of our job. What we don't tend to discuss...
2 min read
MICRO-MANAGEMENT & I
Many connections were surprised that I wrote a book on Micromanagement and were expecting a book on “how to run a salon/business and make...
2 min read
Client Complaints
In a world of Google reviews and Yelp reviews to name just a few, whether a client is happy or not, you will hear about. We all love when...
2 min read
Retail - Thinking Outside The Box
This month I caught up with Laura Sarao from Wild for Dogs www.wildfordogs.co.uk and what a pleasure it was. Laura was once part of our...
2 min read
Delegation Through The Eyes of a Manager
If you’re anything like me, asking someone else in the salon to do any tasks was not in my nature. If I had to show you, give you...
2 min read
A Day In The Life Of Time Management From A Manager's Perspective
We love our jobs, we love the industry we work in. I mean, you must in order to do the job of salon manager. In order to handle the day...
3 min read
Imposter Syndrome
Noun: the persistent inability to believe that one's success is deserved or has been legitimately achieved as a result of one's own...
2 min read
The Emotional Side Of The Business
In my eyes, nurturing the emotional side of the business becomes crucial in growing your Leadership skills and developing your ability to...
3 min read
Winging it only gets us so far…
I have definitely been guilty of winging it in the early days in my business, working from one month to the next and breathing a sigh of...
3 min read
Why Structure Is A Key Aspect of Your Business That Will Empower You.
I’ve been talking a lot about empowerment recently as we face a difficult period since the pandemic started and the same few scenarios...
2 min read
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